We hope you are happy with the finished product. Our books are handmade, so leather colours can vary, we aim to create a product that meets your exact specifications. If the book is damaged in transit, does not fit the order description, or is not in the condition described on Ludlow Rare Books we will offer a refund.
We will endeavour to have your bespoke book with you within 28 days of placing your order
UK: £20. USA: £45. Europe: £30. Rest Of The World: £60
If you have not received your book from us or missed the delivery, please first check for a calling card from the postal service. If you have one, please contact your local depot to arrange for another delivery. If you do not have a calling card, you can contact us at firstname.lastname@example.org for a parcel tracking reference.
You can change any aspect of the bespoke binding up until your order has been confirmed by us by phone or email, or it has been checked out and paid for. Please call us at the bindery should you wish to have an update on the status of the book on 01584 878110
Yes, we offer a gift wrapping service, at an have additional cost. We will select one of our quality papers to wrap the book, and can add a blank card too. If you would like to add a personal message in the card please contact us on email@example.com. Gift wrapping needs to be discussed in advance of the book's completion, please notify us in the message box at the checkout or via the contact information above.
Yes, for damaged books we offer a repair service and will provide a price quote, please visit The Index Bindery, 6 Market Street Ludlow, SY8 1BP or call us on 07599036615